Privacy Policy

According to the “Ley Federal de Protección de Datos Personales en Posesión de los Particulares”, our store https://meyaj-mayab.shop/ needs to clarify the following information.

We value the trust you place in us when visiting our website and making purchases through our platform. Therefore, we are committed to protecting your personal information and handling it responsibly, in accordance with applicable data protection laws.

This Privacy Policy describes the types of information we collect, how we use it, the choices you have regarding your personal data, and the measures we take to safeguard it.

1. Information We Collect

Personal Data:
When you make a purchase, create an account, or contact us, we may request and collect information such as your name, email address, phone number, physical address, payment information (credit/debit card, bank account), and any other data necessary to process your orders and provide assistance.

Browsing Data:
While you browse our site, we may automatically collect information such as your IP address, browser type, operating system, pages visited, time spent on each page, and the links you click. This information may be collected through cookies, pixels, or other tracking technologies.

This is a standar procedure for most of the websites available right now.

Communications:
If you contact our Customer Service team, we may keep records of that correspondence, including emails, online chats, or messages sent via social media.

2. How We Use Your Information

The information we collect allows us to:

  • Process and fulfill your orders: We use your personal and payment data to confirm and ship your products, as well as to manage returns, refunds, or exchanges.
  • Provide customer service: Your information helps us respond to your questions, clarify concerns, and resolve issues with your orders.
  • Improve the user experience: We analyze browsing data to understand how you interact with our site, in order to enhance its functionality, design, and the quality of the products and services we offer.
  • Communicate with you: We may send you information about your purchases, product reminders, order updates, promotions, surveys, newsletters, or other commercial communications, provided you have authorized us to do so.
  • Comply with legal obligations: We may use your information to fulfill legal, regulatory, or tax requirements, as well as for fraud prevention and website security.

3. Information Sharing with Third Parties

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • External Service Providers: Companies that assist us with payment processing, shipping logistics, data analysis, marketing, or customer support. These providers only have access to the information necessary to perform their functions and are required to maintain its confidentiality.
  • Competent Authorities: We may disclose personal information when necessary to comply with a legal obligation, respond to government requests, or protect our rights and the rights of our users.

4. Protecting Your Information

We maintain administrative, technical, and physical security measures to protect your information against unauthorized access, loss, theft, alteration, or improper disclosure. Our safeguards include encryption protocols during the transmission of sensitive data, restricted internal access to information, and privacy and data protection training for our staff.

5. Your Rights and Choices

Depending on applicable laws, you may have the right to:

  • Access your personal data and request a copy of it.
  • Update or correct your information.
  • Request the deletion of your personal data, where applicable.
  • Object to the processing of your data for marketing purposes.
  • Withdraw your consent to our use of your information at any time.

To exercise these rights, please contact us using the details provided in the “Contact” section.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and collect anonymous information about site usage. You can manage your cookie preferences through your browser settings or any tools we provide.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Minors’ Privacy

Meyaj-Mayab is not directed to minors without adult supervision. We do not knowingly collect personal information from minors. If you believe we have received information from a minor without the appropriate consent, please contact us so that we can remove it.

9. Links to Third-Party Sites

Our site may contain links to external pages not controlled by Meyaj-Mayab. This Privacy Policy does not apply to such sites, and we recommend reviewing the corresponding policies of any external platform you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or in applicable legislation at any time. Any modifications will be posted on this page with the date of the last update. Continued use of our services after the changes are posted implies your acceptance of the new terms.

11. Contact

If you have questions, comments, or concerns regarding this Privacy Policy or the handling of your personal data, you may contact us at:

  • Email:
  • Phone: